DHL Global Forwarding Qatar Jobs 2022 – Apply For Service Point Advisor Jobs in Doha, Qatar

DHL Global Forwarding Qatar Jobs 2022 | DHL Global Forwarding Qatar Careers Opportunity | Service Point Advisor Jobs in Qatar. Qatar Jobs in DHL Global Forwarding Qatar | Government jobs in Qatar 2022. DHL Global Forwarding Qatar Job Vacancies. DHL Global Forwarding Qatar Jobs in Qatar.

This Post of DHL Global Forwarding Qatar Jobs Updated on 13\08\2022. At this time we seen there various job opportunity. All these job vacancies available at DHL Global Forwarding Qatar Careers official website. We also giving here easy information related to DHL Global Forwarding Qatar Job Vacancies. DHL Global Forwarding Qatar Recruitment is one of the best jobs in Qatar. This is also a highest paying jobs in Qatar.

Is it accurate to say that you are searching for an extraordinary movement which can give you a choice of sending your resume and applying for the DHL Global Forwarding Qatar Jobs? In the event that indeed, at that point you should apply for DHL Global Forwarding Qatar Careers. This spot gives the best jobs in Qatar. You should be honest, committed, genuine and persevering to win the opportunity of getting chosen by the group. For additional subtleties, kindly read the portrayal beneath. This jobs in for any occupation competitors.

At this time DHL Global Forwarding Qatar Jobs opportunity open for Service Point Advisor profiles. You can check this jobs in City. Now it is great chance for job seekers who are looking for Jobs in Qatar. So you should apply for DHL Global Forwarding Qatar Job Vacancies 2022. You can also find out for Qatar Government Jobs and various Company Jobs in Qatar. You can read the details of the DHL Global Forwarding Qatar Careers Job Vacancies in the below section of this post.


DHL Global Forwarding Qatar Jobs 2022 | DHL Global Forwarding Qatar Careers Opportunity For Service Point Advisor Jobs in Doha

Latest DHL Global Forwarding Qatar Careers Opportunity – DHL Global Forwarding Qatar is now hiring for Service Point Advisor Jobs in Qatar. Candidates who have required qualification can take advantage of this Jobs in Qatar. DHL Global Forwarding Qatar is a reputed in Qatar. DHL Global Forwarding Qatar Salary for Service Point Advisor Jobs in Qatar is QAR 5,720.00 per month. Candidates can apply online through the official DHL Global Forwarding Qatar Careers website link.

DHL Global Forwarding Qatar Job Vacancies 2022 Details in Shorts

This DHL Global Forwarding Qatar recruitment details like Job description education back-ground, Age limit, selection process, and how to apply all is given in the below. You can check the below table to know details in shorts. If you want to know all complete details then read the article till the end.

Recruitment Name DHL Global Forwarding Qatar Recruitment 2022
Name of the Vacancy Service Point Advisor
Job Type Jobs in Qatar
Salary QAR 5,720.00 per month
Job Location Jobs in Doha
Eligibility required
DHL Global Forwarding Qatar Jobs Official Website Visit Site

DHL Global Forwarding Qatar Job Description

Would you like to become part of the world’s most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!
YOUR TASKS:
  • Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
  • Ensure that a high level of professional rapport is developed and maintained with all customers
  • Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
  • Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action
  • Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times
  • Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer
YOUR PROFILE:
  • Proven ability to work under pressure in a fast paced, time sensitive environment
  • Sound educational back ground with knowledge of the Service Industry, an added advantage
  • Good oral and written communication skills – English & Arabic preferable
  • Tolerance for stress in a fast paced working environment.
  • Able to work on a flexible schedule
  • Adheres to policies and procedures
  • Possesses good relationship building and interpersonal skills
  • Ability to effectively contribute as a team member as part of a busy team
OUR OFFER:
  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit programm.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!

Apply Now

Read Carefully Before Apply


DHL Global Forwarding Qatar Jobs 2022 | DHL Global Forwarding Qatar Careers Opportunity For Customer Relations Specialist Jobs in Doha

Latest DHL Global Forwarding Qatar Careers Opportunity – DHL Global Forwarding Qatar is now hiring for Customer Relations Specialist Jobs in Qatar. Candidates who have required qualification can take advantage of this Jobs in Qatar. DHL Global Forwarding Qatar is a reputed in Qatar. DHL Global Forwarding Qatar Salary for Customer Relations Specialist Jobs in Qatar is QAR 10,000.00 per month. Candidates can apply online through the official DHL Global Forwarding Qatar Careers website link.

DHL Global Forwarding Qatar Job Vacancies 2022 Details in Shorts

This DHL Global Forwarding Qatar recruitment details like Job description education back-ground, Age limit, selection process, and how to apply all is given in the below. You can check the below table to know details in shorts. If you want to know all complete details then read the article till the end.

Recruitment Name DHL Global Forwarding Qatar Recruitment 2022
Name of the Vacancy Customer Relations Specialist
Job Type Jobs in Qatar
Salary QAR 10,000.00 per month
Job Location Jobs in Doha
Eligibility required
DHL Global Forwarding Qatar Jobs Official Website Visit Site

DHL Global Forwarding Qatar Job Description

Customer Relations Specialist (Air Freight / Ocean Freight)

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Connecting People. Improving Lives.    
Currently, we are seeking for Customer Relations Specialist.  In this role, the successful candidate is to act as key contact for allocated customers, informing on shipment and exception status. He/she should coordinates with all stakeholders and content experts to achieve seamless implementation and ensures the cycle of job from Rate quote to delivery and billing is within customer expectation.
Key Responsibilities:
Customer Support
• Develops relationship with allocated customers
• Participates in joint Sales visits when necessary
• Supports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)
• Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solution
• Supports Customer Implementation by following up on spot quotations and contract closure as may be required
• Performs up- and cross-selling (inbound calls) for existing customers and passes on leads to sales
• Takes and handles customer inquiries e.g. Track and Trace
• Reviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customer
• Takes and registers all customer complaints
• Ensures the cycle of job from Rate quote to delivery and billing is within Customer expectation
• Drives solution of customer complaints by solving it directly or assigning tasks to other function
• Takes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)
• Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates
• Escalates issues if required
Stakeholders and communication
• Build and manage relationships with both internal and external service providers with the aim of ensuring efficiency in Customer expectation.
• Monitor and evaluate  performance based on agreed requirements and initiate/support improvement actions when process falls short of required performance.
• Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement.
Process Improvements
• Support continuous improvement through complaint management via GCCS and Performance Dialogues.
Job Skills, Qualifications & Experience:
• Good communicative, analytical and administrative skills
• Good organizational skills to manage different Customer requirements and deadlines
• Good knowledge of forwarding business (Logistics) , DHL Global Forwarding products (AFR/OFR) and business systems
• Good knowledge of Customer Service processes and systems
• Ability to identify and meet customer needs in a pleasant and friendly manner
• Excellent communication and interpersonal skills
• Good telephone and E-mail skills
• Commercial attitude and Ability to prioritize tasks
• Good knowledge in English (verbal/written)

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